For Web/Digital projects:
Delivery of your files will be completed after the final payment has been completed. This will be either by upload to your web hosting account via FTP or on the appropriate storage format (generally usb or CD). We will store all working files for 1 year, this is done as a courtesy. We don't not guarantee that after delivery we will be able to retrieve your files. So please keep a backup for your records.
For Print projects:
If you elect to receive your goods by freight, courier or other form of physical mail, we reserve the right to choose the distribution company. We will not be held liable for any damages incurred as a result of shipping. Depending on your location and the weight of the goods being shipped, the estimated delivery time is 3-7 business days; however, this cannot be guaranteed, and we will not be held liable for late or overdue receipt of goods.
Shipping prices will be displayed or otherwise declared prior to the final confirmation of purchase.